KEY FACTORS FOR PROJECT ERP SUCCESS

The human factor has a great influence on successful ERP project implementation or not.

In the era of technology 4.0 and the trend of globalization. ERP has become a widely used enterprise resource management tool.

Based on the experience of implementing successful ERP projects in Vietnam. We draw out 4 factors affecting the success or failure of ERP projects

1. Implement synchronously throughout the enterprise

ERP project implementation needs the coordination of all officers and employees of the company. It should be done synchronously in all parts of the company, applying technology together in all processes

The project needs attention from the top management. Ensure alignment with the company’s strategic goals. It is necessary to regularly collect information and evaluate the success of the project in each phase so that we can easy to control and standardize process in the company.

2. The suitable project management team for a successful ERP project

The project management board must be a person, a group of people who can cover all activities of the business. They have enough ability to handle all situations that occur during implementation for successful ERP project.

3. Coordination of appropriate work in the implementation process

When implementing ERP project, it is necessary to adjust the daily workload to fit with the available resource, so that the management team has time to focus on promoting the project to complete quickly.

It is necessary to have a policy of evaluation, commendation and reward for the project management board when implementing on schedule to create motivation for the implementation of the new management system change.

4. Training and improving skills for successful ERP implementation personnel

The first thing when implementing an ERP system into an enterprise is to train and improve professional knowledge about software for personnel in the project management board.

The members of the project management board must be aware with the company’s business plan and strategy. During the implementation process, strategic decisions will be needed for the modules of the ERP system.

Employees in the management board need to have full knowledge of the field they are in charge of. Beside, they should share knowledge of multiple functions together to unify the system. Because a small change of this module will affect many functions of other modules.

Users need to be trained and receive relevant knowledge to use the ERP software system most effectively.

Implementing ERP project is a complicated and arduous process for the whole enterprise. But the benefits that ERP systems bring need to be recognized. Therefore, businesses need to ensure that the above 4 factors are met for the successful implementation of an ERP project. Creating conditions for businesses to develop sustainably in today’s global economy.